Looking for medical records or birth registry information?

We offer two ways to access your medical record:

MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal


Paper Copy of Medical Records:

Please complete the following steps to obtain a paper copy of your medical records:

  1. Print and complete the Medical Records Release Form.
  2. Complete, sign and date the form.
  3. Mail, fax, or place your completed authorization in the drop box provided in the front lobby at Colleton Medical Center.
  4. Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call 1-888-616-5721 Option 6

Mail

Parallon Business Performance Group
Attn: Ciox Release of Information Plaza II

335 Crossing Blvd
Orange Park, Florida 32073

Phone: 1-888-616-5721 Option 6

Fax: (855) 668-0697

Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call 1-888-616-5721 Option 6



Download Forms


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Birth Registry

Birth Certificates are issued by the SC DHEC Vital Records. You can find information on how to request a birth certificate by visiting scdhec.gov/VitalRecords/BirthCertificates or by calling (803) 898-3630 or (877) 284-1008.

If you have specific questions regarding a birth registry that is in process, please contact the Facility Birth Clerk at (843) 782-2021.


Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a request on their fax cover sheet to (855) 668-0697 indicating the name of the facility, patient’s name, date of birth, date of visit in the facility, type of records being requested, and place "STAT" at the top of their request. For assistance call 1-888-616-5721 Option 1.


Insurance, Attorney, Disability and Third Party Requests

Requests from insurance companies, attorneys, or Disability Determination Service can be mailed to the address below or they can be faxed to 1-833-462-1884. We cannot accept email requests.

Mail request to:

Parallon Business Performance Group
Attn: Ciox Release of Information Plaza II

335 Crossing Blvd
Orange Park, Florida 32073